When using our website (the “Website”) and when communicating or interacting with Padelgest SL, users’ personal data is collected and processed in accordance with the terms of this privacy policy (the “Privacy Policy”). The Privacy Policy provides information about Padelgest SL’s use of the Web users and customers.

The purpose of this Privacy Policy is to provide information about the rights that under the general data protection regulations (“RGPD”) are held by users and customers of Padelgest SL. The person in charge of the treatment of the data is Padelgest SL, with social address Calle Ample, 10 – PISO 2, Tortosa, 43500, Tarragona, Spain.

By clicking the “Send” button on our contact form or by signing our order form, the user assures that the information and data provided are true and correct. The data will be collected and treated to maintain the relationship with Padelgest SL, to use the user’s data as a point of contact with Padelgest SL and our team of consultants and/or to solve doubts or questions that are sent to us through the Web or via e-mail.

The legal basis for processing in the case of handling inquiries made through our contact form is our legitimate interest in fulfilling requests for information and the legal basis for processing customer data obtained or accessed during the provision of our professional services (including management and/or advice) is the provision of the services contracted in accordance with the engagement form. The user’s personal data may be shared from one office to another in accordance with the legitimate interest of fulfilling the request for information or advice to the extent necessary to provide our services. Given that some of our offices are not within the European Economic Area (“EEA”), we want our customers to know that these transfers are carried out under the signature of these offices located outside the EEA of standard data protection clauses adopted by the European Commission for international transfers. The storage period will be until the request for information has been resolved or until the customer relationship is maintained. When the personal data are not necessary for the purpose for which they were collected and until they are deleted, we will block them for the purposes of handling any legal, administrative or fiscal claims, for the periods established in the applicable legislation. Personal data will be processed with the level of protection commensurate with the applicable data protection standards and will not be subject to automated decisions.

In the event that a user or customer provides us with personal data of third parties, the customer / user must have previously informed such third parties of the inclusion and content of this Privacy Policy. In these cases, users or customers are responsible for the information they provide and represent and warrant that the information is true and that they have permission to communicate such information. Likewise, users and customers represent and warrant that in communicating information they 1) have previously informed such third parties of their inclusion and the contents of this Privacy Policy and 2) are not violating any privacy or other rights of such third parties. Users and customers are personally liable for any damage or loss caused to Padelgest SL in case of non-compliance.

Minors may not use the services available on our Web without the prior permission of their parents, guardians or legal representatives, who are responsible for all acts carried out via the Web by minors in their care, including the completion of forms with personal data of such minors.

It is the responsibility of the user / client to notify Padelgest SL any change in the personal data provided. Any damage or loss caused to Padelgest SL or any third party due to an erroneous, inaccurate or incomplete communication of information will be the sole responsibility of the customer or user.

Padelgest SL will only use cookies when the user has given prior consent in line with what is indicated in the message that appears on the website when accessing the website for the first time and under the terms and conditions indicated in our Cookies Policy.

Users and customers may exercise their rights of access, rectification or deletion of data, request limitation of processing, oppose or request portability of their data, at any time, by sending an email to dataprotection@padelgest.com clearly indicating the right to be exercised and attaching a copy of their national identity card or passport. It is also possible to file a complaint with the Data Protection Authorities.

If you have any questions regarding this Privacy Policy: dataprotection@padelgest.com.

Last update May 2022